Automotive Service Advisor — Path to Leadership

Big Brand Tire & Service; Phoenix (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts and ASE reimburse

Career growth into Service Manager or

Job summary

Big Brand Tire & Service in Phoenix, AZ is hiring a Service Advisor to greet guests, translate mechanical details into clear recommendations, and promote tires, repairs, and services. You’ll help customers navigate options, build trust, and drive service quality.

The role requires strong communication skills, a customer-focused mindset, and the ability to work weekends. Join a team committed to speed, accuracy, and exceptional service while growing into leadership opportunities.

Qualifications

• 1–3 years in automotive service sales or related customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-motivated, with problem-solving and team spirit.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician, translating mechanical terms into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive sales

Customer service

Communication

Organizational skills

Self-starter

Driver's license

Weekend availability

Job description

Big Brand Tire & Service in Phoenix, AZ is hiring a Service Advisor to greet guests, translate mechanical details into clear recommendations, and promote tires, repairs, and services. You’ll help customers navigate options, build trust, and drive service quality.

The role requires strong communication skills, a customer-focused mindset, and the ability to work weekends. Join a team committed to speed, accuracy, and exceptional service while growing into leadership opportunities.