Automotive Service Advisor (Up to $145k)

Apple-Auto-Group; Shakopee (MN); On-site; USD 42,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid vacation and holidays

Employee discounts on vehicles, parts,

Employee discounts on service

Job summary

Apple Chrysler Dodge Jeep Ram in Shakopee is seeking an Automotive Service Advisor to join a busy service team. You will greet customers, understand their needs, explain service options, and keep them informed throughout the repair process.

The role emphasizes relationship-building, clear communication, and helping customers confidently navigate maintenance and repairs. Ideal candidates are customer-service oriented, with automotive knowledge and the ability to manage busy workflows in a

Qualifications

• Motivated, customer-focused professional who can build relationships and communicate effectively.
• Experienced advisors look for earning potential, customer volume, benefits, and career opportunities.
• Candidates with strong automotive and customer service backgrounds are encouraged to apply.

Responsibilities

• Greet customers and serve as their primary contact throughout the service process
• Listen to customer concerns and identify vehicle maintenance and repair needs
• Recommend appropriate maintenance and repair services
• Prepare and explain repair orders, estimates, costs, and timelines
• Communicate technician findings and recommendations clearly to customers
• Keep customers updated on repair status and potential delays

Skills

Customer service

Communication

Relationship-building

Job description

Apple Chrysler Dodge Jeep Ram is hiring an Automotive Service Advisor to join our busy service team in Shakopee. We’re looking for a motivated, customer-focused professional who can build relationships, communicate effectively, and help customers confidently navigate their vehicle’s service and repair needs.

Experienced advisors will find the earning potential, customer volume, benefits, and career opportunities they’re looking for — while candidates with strong automotive and customer service backgrounds are also encouraged to apply.

What We Offer

• $42,000–$145,000 annual earning potential
• High-volume dealership environment
• Medical, dental, and vision insurance
• Health Savings Account and Flexible Spending Account
• 401(k) with company match
• Company-paid life insurance
• Voluntary life and disability insurance
• Paid vacation and holidays
• Volunteer Time Off
• Employee Assistance Program
• Health club reimbursement
• Employee discounts on vehicles, parts, and service
• Ongoing learning and development
• Opportunities for advancement within Apple Autos
• Professional, team-oriented work environment
• Top Minnesota Workplace

What You’ll Do

• Greet customers and serve as their primary point of contact throughout the service process
• Listen to customer concerns and identify vehicle maintenance and repair needs
• Recommend appropriate maintenance and repair services
• Prepare and explain repair orders, estimates, costs, and timelines
• Communicate technician findings and recommendations clearly to customers
• Keep customers updated on repair status and potential delays