Automotive Service Advisor

Brooklyn Chrysler Jeep Dodge Ram; New York (NY); On-site; USD 66,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off (PTO)

Job summary

Brooklyn Chrysler Jeep Dodge Ram in New York is seeking an Experienced Service Advisor to join their high-performing team. The ideal candidate has a strong background with domestic brands such as Chrysler, Dodge, Jeep, Ram, Chevy, or GMC.

Offering competitive pay between $66,000 and $125,000 annually, along with benefits like medical, dental, and 401(k). Enjoy professional growth in a supportive culture within a reputable dealership.

Qualifications

• Experience as a Service Advisor or Service Writer.
• Familiarity with domestic brands such as Chrysler, Dodge, Jeep, Ram, Chevy, or GMC.
• Strong communication skills and customer service orientation.

Responsibilities

• Serve as the primary point of contact for customers during the service process.
• Greet customers, schedule appointments, and ensure timely vehicle diagnosis.
• Explain recommended services and repairs to customers.
• Maintain communication between customers and technicians.

Skills

Customer service skills

Communication skills

Knowledge of Chrysler, Dodge, Jeep, Ram

Dispatch experience

Job description

Pay: $66,000.00 - $125,000.00 per year

Job Description

Brooklyn Chrysler Dodge Jeep Ram is expanding and looking for an Experienced Service Advisor / Service Writer to join our high-performing team. If you have experience with domestic brands such as Chrysler, Dodge, Jeep, Ram, Chevy, or GMC, we want to talk to you! Dispatch experience is a strong plus. This is an exciting opportunity to work with a busy, established dealership in the heart of Brooklyn, offering competitive pay, excellent benefits, and long-term career growth.

Why Work With Us

• Competitive annual pay $66,000 – $125,000 (DOE & bonus potential)
• Full benefits package: medical, dental, vision, 401(k), PTO
• Opportunity to work with a high-volume, reputable Chrysler Dodge Jeep Ram dealership
• Professional growth, factory training, and advancement opportunities
• Supportive, team-driven culture in a modern dealership environment

Your Role & Responsibilities

• Serve as the primary point of contact for customers during the service process
• Greet customers in person or by phone, schedule appointments, and ensure timely vehicle diagnosis
• Clearly explain recommended services, repairs, and associated costs
• Maintain strong communication between customers and technicians to ensure smooth workflow
• Generate repair orders, invoices, and ensure all documentation meets compliance standards
• Educate and advise customers on vehicle maintenance and repair needs
• Assist with dispatching repair orders to technicians when needed