Auto Service Advisor - High Earning Potential

Apple Chrysler Dodge Jeep Ram of Shakopee; Shakopee (MN); Hybrid; USD 42,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with company match

Life insurance

Paid vacation and holidays

Volunteer Time Off

Employee discounts on vehicles, parts,

Employee discounts on service

Job summary

Apple Chrysler Dodge Jeep Ram of Shakopee is seeking an Automotive Service Advisor to support a busy service team. You will greet customers, identify maintenance needs, and explain repair options.

Strong communication and relationship-building skills are essential for delivering clear estimates and timelines. In a high-volume dealership environment, you’ll keep customers updated on status and delays, while helping them confidently navigate service and repair decisions.

Qualifications

• Motivated, customer-focused professional who can build relationships, communicate effectively, and help customers confidently navigate their vehicle’s service and repair needs.

Responsibilities

• Greet customers and serve as their primary point of contact throughout the service process
• Listen to customer concerns and identify vehicle maintenance and repair needs
• Recommend appropriate maintenance and repair services
• Prepare and explain repair orders, estimates, costs, and timelines
• Communicate technician findings and recommendations clearly to customers
• Keep customers updated on repair status and potential delays

Skills

Customer service

Communication

Relationship building

Job description

Apple Chrysler Dodge Jeep Ram of Shakopee is seeking an Automotive Service Advisor to support a busy service team. You will greet customers, identify maintenance needs, and explain repair options.

Strong communication and relationship-building skills are essential for delivering clear estimates and timelines. In a high-volume dealership environment, you’ll keep customers updated on status and delays, while helping them confidently navigate service and repair decisions.