Automotive Service Advisor/Writer

South Shore Chrysler Dodge Jeep Ram; Inwood (NY); On-site; USD 58,000 - 125,000; Full time

Benefits offered by this job

Performance Bonuses

Medical, Dental, Vision, and Disability Insurance

Paid time off (PTO)

401(k) Retirement Plan

Employee discounts on products and services

Job summary

A local automotive dealership in Inwood is seeking an Automotive Service Advisor to join their team. The ideal candidate will have experience advising customers on service options and needs, working in a fast-paced environment, and maintaining a professional appearance. This position offers a competitive salary and benefits including performance bonuses, medical insurance, and a positive team environment.

Qualifications

• Previous Service Advisor experience is preferred.
• Ability to work in a fast-paced environment.
• Valid driver's license and good driving record.

Responsibilities

• Schedule appointments for service/maintenance/recall work.
• Greet customers and inspect their vehicle.
• Advise customers about necessary/suggested services and costs.

Skills

Customer service skills

Communication skills

Problem-solving skills

Knowledge of vehicle operations

Tools

CDK

Job description

Overview

Join to apply for the Automotive Service Advisor/Writer role at South Shore Chrysler Dodge Jeep Ram.

Salary

Base pay range: $58,000.00/yr - $125,000.00/yr

Top Pay PLUS Bonuses. Your first year income potential: $125K+. Aggressive bonus structures. We are growing and in need of Advisors immediately. Those with Service Advisor experience are encouraged to apply. Jeep Dodge Ram is hiring now for friendly, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair. Ideal candidates will be ready to hit the ground running and be ambitious problem-solvers who thrive in a fast-paced environment.

All applications are confidential.

We offer:

• Top Pay in the Area — discuss your experience at your interview
• Performance Bonuses — first-year income potential up to $125K+
• Medical, Dental, Vision, and Disability Insurance
• Paid time off (PTO)
• 401(k) Retirement Plan
• Employee discounts on products and services
• A positive and professional team environment

Responsibilities – Service Advisor

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Conduct all business with sincerity, honesty, and genuine concern for the customer
• Listen to customers’ reasons for bringing their vehicle to the service department
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer to ensure all concerns are addressed
• Other duties may be assigned

Qualifications – Service Advisor

• Previous Service Advisor experience is preferred with CDK experience, but training is available
• Experience as a Warranty/Insurance Adjuster or Service Technician/Mechanic translates well
• General knowledge of vehicle mechanical operations is preferred
• Good customer service and communication skills
• Ability to work in a fast-paced environment
• Professional appearance and a positive attitude
• Good work ethic and computer skills
• Valid driver’s license and good driving record
• Authorized to work in the U.S.
• We are a Drug-free Workplace

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.