Automotive Service Advisor | Tekmetric & DVI, M-F

Promotive; South Bay (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Monday-Friday schedule

No weekend work

Job summary

Auto Pro Car Care in South Bay, FL, is seeking an experienced Automotive Service Advisor to deliver exceptional customer service and build lasting relationships. The role leverages Tekmetric-powered workflows in a modern, air-conditioned shop with fewer than 25 daily vehicles, supporting a quality-focused service environment.

Responsibilities include greeting customers, creating repair orders, presenting repair recommendations, and coordinating with technicians to ensure efficient workflow,

Qualifications

• 3-4 years of Automotive Service Advisor experience required.
• Previous automotive industry experience required.
• Strong communication and customer service skills.
• Ability to present repair recommendations with confidence.
• Organized and detail-oriented; able to manage multiple priorities.
• Experience using Tekmetric shop management software is a plus.

Responsibilities

• Greet customers and provide a professional, welcoming service experience.
• Create and manage repair orders while accurately documenting customer concerns.
• Build estimates and clearly explain maintenance and repair recommendations.
• Coordinate repair work with technicians to ensure efficient workflow.
• Keep customers informed throughout the repair process with timely updates.
• Schedule appointments and help manage daily shop workflow.
• Deliver exceptional customer service from vehicle check-in through pickup.

Skills

Customer service

Communication

Organization

Multi-tasking

Tools

Tekmetric

Job description

Auto Pro Car Care in South Bay, FL, is seeking an experienced Automotive Service Advisor to deliver exceptional customer service and build lasting relationships. The role leverages Tekmetric-powered workflows in a modern, air-conditioned shop with fewer than 25 daily vehicles, supporting a quality-focused service environment.

Responsibilities include greeting customers, creating repair orders, presenting repair recommendations, and coordinating with technicians to ensure efficient workflow,