Auto Service Advisor — Mon–Fri, No Weekends, $75k+

Prestige Auto Tech; Miami (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

GAP Insurance

Paid Holidays

PTO – Paid Time Off

Paid Sick Days

Employee discounts

Career advancement opportunities

Job summary

Prestige Auto Tech is seeking an experienced Automotive Service Advisor to join our busy Miami service team. In this role you will communicate with customers, coordinate with technicians, and help drive repairs from check-in to vehicle delivery.

You should have 3+ years of experience, strong automotive knowledge, and proven sales and customer service skills. We offer a Monday–Friday schedule with no weekends, health/dental/vision insurance, 401(k), and growth opportunities.

Qualifications

• 3+ years of Automotive Service Advisor / Service Writer experience
• Strong automotive knowledge
• Proven sales and customer service skills
• Excellent verbal and written communication
• Strong organizational skills
• Ability to multitask in a busy repair shop
• Professional and dependable
• Experience with automotive shop management software
• Valid driver's license
• Tekmetric experience is a plus

Responsibilities

• Greet customers and listen to their vehicle concerns
• Schedule appointments and manage incoming vehicles
• Create repair orders and estimates
• Review technician inspections and Digital Vehicle Inspections (DVIs)
• Explain repairs and maintenance recommendations clearly
• Present estimates professionally and confidently
• Sell recommended repairs and maintenance
• Obtain customer authorization
• Communicate with customers throughout the repair process
• Provide accurate vehicle status updates
• Coordinate with technicians and parts suppliers
• Help manage shop workflow and vehicle completion times
• Process payments and vehicle delivery
• Follow up with customers
• Build long-term customer relationships

Skills

Automotive knowledge

Sales ability

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Shop management software

Driver's license

Tools

Tekmetric

Job description

Prestige Auto Tech is seeking an experienced Automotive Service Advisor to join our busy Miami service team. In this role you will communicate with customers, coordinate with technicians, and help drive repairs from check-in to vehicle delivery.

You should have 3+ years of experience, strong automotive knowledge, and proven sales and customer service skills. We offer a Monday–Friday schedule with no weekends, health/dental/vision insurance, 401(k), and growth opportunities.