Automotive Service Advisor - Sell, Inspect & Delight Customers

bigbrandtire; Phoenix (AZ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Commission & OT

Paid time off

Medical & vision insurance

401(k) with match

Employee discounts

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a Service Advisor in Phoenix to greet guests, translate vehicle issues into clear recommendations, and sell tires, repairs, and services. You’ll document findings, build lasting relationships, and help keep the showroom and operations running smoothly.

Join a team focused on world-class service, career growth into management, and comprehensive benefits. Weekend availability is expected, with opportunities for advancement across the organization.

Qualifications

• 1–3 years in automotive service sales with strong customer service background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Translate mechanical findings into clear recommendations between customer and technician.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Self-starter

Driver's license

Physical ability

Weekend availability

Teamwork

Job description

Big Brand Tire & Service is seeking a Service Advisor in Phoenix to greet guests, translate vehicle issues into clear recommendations, and sell tires, repairs, and services. You’ll document findings, build lasting relationships, and help keep the showroom and operations running smoothly.

Join a team focused on world-class service, career growth into management, and comprehensive benefits. Weekend availability is expected, with opportunities for advancement across the organization.