Automotive Service Advisor — Paid Training & Growth

Napleton Acura; Elmhurst (IL); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Vacation

Paid Sick Time

Paid Training

Discounts on products, services, and N

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Elmhurst KIA to act as the liaison between customers and technicians. You will present repair recommendations and provide clear cost and time estimates while keeping customers informed throughout the service process.

We offer a generous compensation package with an annual pay range of $55,000 to $100,000 plus incentives, plus medical/dental/vision insurance, 401k, paid vacation and training, and strong growth

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy—able to learn and utilize technology.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure maintenance needs are met.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication keeping customers updated.
• Communicate frequently with Technicians and Parts to ensure timely completion.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech savvy

Auto service

Tools

Fixed Operations Technology

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Elmhurst KIA to act as the liaison between customers and technicians. You will present repair recommendations and provide clear cost and time estimates while keeping customers informed throughout the service process.

We offer a generous compensation package with an annual pay range of $55,000 to $100,000 plus incentives, plus medical/dental/vision insurance, 401k, paid vacation and training, and strong growth