Automotive Service Advisor - Experienced

Elmhurst-Acura-Kia; Elmhurst (IL); Vor Ort; USD 55.000 - 100.000; Vollzeit

Benefits dieser Stelle

Pay incentives

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid vacation

Paid training

Employee discounts

Growth opportunities

Zusammenfassung

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton's Elmhurst KIA. The role acts as a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed throughout the service process.

This position offers a strong earning potential with a pay range of $55,000 to $100,000 per year, including incentive-based pay. Benefits include health coverage, 401k, paid vacation, and employee discounts, with growth opportunities within a large

Qualifikationen

• Strong customer service skills and ability to communicate clearly.
• Tech-savvy and able to learn dealership technology quickly.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check and meet age requirement.

Aufgaben

• Work with customers to address vehicle maintenance needs.
• Write repair orders with cost and time estimates clearly stated.
• Provide timely communication and keep customers updated.
• Coordinate with Technicians and Parts to ensure timely completion.
• Maintain a positive attitude with customers and co-workers.
• Utilize Fixed Operations technology.

Kenntnisse

Customer service

Tech savvy

Experience as Advisor

Background check willingness

18+ years old

Jobbeschreibung

The Ed Napleton Automotive Group is looking for our nextServiceAdvisor.Located at Napleton's Elmhurst KIA, theService Advisoris a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $55,000-$100,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Job Requirements:

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws