Auto Service Advisor: Growth, Tech-Savvy & Rewards

Elmhurst-Acura-Kia; Elmhurst (IL); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Pay incentives

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid vacation

Paid training

Employee discounts

Growth opportunities

Job summary

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton's Elmhurst KIA. The role acts as a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed throughout the service process.

This position offers a strong earning potential with a pay range of $55,000 to $100,000 per year, including incentive-based pay. Benefits include health coverage, 401k, paid vacation, and employee discounts, with growth opportunities within a large

Qualifications

• Strong customer service skills and ability to communicate clearly.
• Tech-savvy and able to learn dealership technology quickly.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check and meet age requirement.

Responsibilities

• Work with customers to address vehicle maintenance needs.
• Write repair orders with cost and time estimates clearly stated.
• Provide timely communication and keep customers updated.
• Coordinate with Technicians and Parts to ensure timely completion.
• Maintain a positive attitude with customers and co-workers.
• Utilize Fixed Operations technology.

Skills

Customer service

Tech savvy

Experience as Advisor

Background check willingness

18+ years old

Job description

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton's Elmhurst KIA. The role acts as a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed throughout the service process.

This position offers a strong earning potential with a pay range of $55,000 to $100,000 per year, including incentive-based pay. Benefits include health coverage, 401k, paid vacation, and employee discounts, with growth opportunities within a large