Automotive Service Advisor - No Weekends, High Earnings

Mike Savoie Volkswagen; Troy (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Salary + commission

Year-end bonus

Monthly CSI bonus

Health insurance

401K with match

Paid vacation

Apparel program

Holiday celebrations

Job summary

Mike Savoie Volkswagen in the Metro Detroit area is seeking an experienced Automotive Service Advisor to join our team. You will handle repair orders, communicate with customers, and coordinate with technicians to deliver high‑quality service in a fast-paced environment.

The role offers a competitive compensation package with commission, bonuses, and benefits, in a 5‑day on-site work week. Prior VW experience is a plus, and career growth is supported in a family-owned dealership setting.

Qualifications

• Candidates should be highly organized with strong interpersonal skills.
• A proven track record in customer service or sales support is preferred.
• Excellent communication and problem-solving abilities are essential.

Responsibilities

• Write repair orders after confirming customer complaints.
• Clearly communicate customer concerns to technicians and service team.
• Provide prompt, courteous, and effective service to customers.
• Be punctual and dependable as part of a team.
• Own the customer experience and help maintain full appointment schedules.

Skills

Organized personality

Time management

Excellent communication

Professional appearance

Sales experience

Customer satisfaction

Team oriented

Self-motivated

Independent worker

Driving license

Volkswagen experience

Job description

Mike Savoie Volkswagen in the Metro Detroit area is seeking an experienced Automotive Service Advisor to join our team. You will handle repair orders, communicate with customers, and coordinate with technicians to deliver high‑quality service in a fast-paced environment.

The role offers a competitive compensation package with commission, bonuses, and benefits, in a 5‑day on-site work week. Prior VW experience is a plus, and career growth is supported in a family-owned dealership setting.