Automotive Service Advisor - Toyota

Modern Imports LLC; Winston-Salem (NC); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Free Employee Health Insurance

Competitive commission pay plan

Performance bonuses

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Discounts

Advancement Opportunities

Family-Owned and Operated Since 1933

Job summary

Modern Toyota of Winston‑Salem is seeking a motivated, customer-focused Service Advisor to join our busy service department. You will be the primary contact for customers and service technicians, ensuring an exceptional service experience from start to finish.

Compensation is commission-based with potential annual earnings of $50,000–$120,000+ depending on performance, with bonuses and a strong benefits package including health insurance, 401(k) matching, PTO, and paid holidays.

Qualifications

• Strong customer service and communication skills.
• Sales-oriented mindset with the ability to build trust.
• Excellent organizational and multitasking abilities.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly. Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Skills

Customer service

Communication

Sales oriented

Multitasking

Driving license

Job description

Modern Imports
Modern Toyota of Winston‑Salem
3178 Peters Creek Parkway
Winston‑Salem, NC 27127, USA

Description

Service Advisor – Toyota of Winston‑Salem

Compensation: $50,000–$120,000+ per year (Commission + Performance Bonuses)

Why Join Modern Toyota of Winston‑Salem?

• FREE Employee Health Insurance
• Competitive commission pay plan with earning potential of $50,000–$120,000+ annually
• Performance and bonus incentives
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Discounts
• Advancement Opportunities within Modern Automotive Network
• Family-Owned and Operated Since 1933

Join One of the Busiest Toyota Service Departments in the Region!

Modern Toyota of Winston‑Salem is looking for a motivated, customer-focused Service Advisor to join our growing team. If you thrive in a fast‑paced environment, enjoy building relationships with customers, and are driven by performance‑based earnings, we'd love to hear from you.

As a Service Advisor, you'll serve as the primary point of contact between our customers and service technicians, ensuring every customer receives an exceptional service experience from start to finish.

Schedule

• Monday–Friday: 7:30 AM – 6:00 PM
• Every 3rd Saturday: 8:00 AM – 4:00 PM

Compensation

This is a commission‑based position with expected annual earnings of approximately $50,000–$120,000+ , depending on individual performance and bonuses achieved.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly.Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Qualifications

• Strong customer service and communication skills.
• Sales‑oriented mindset with the ability to build trust.
• Excellent organizational and multitasking abilities.

Ability to work in a fast‑paced dealership environment.

Valid driver's license with a clean driving record.

Why Modern Automotive Network?

Modern Automotive Network has been a privately owned, fourth‑generation family business since 1933 . We are committed to investing in our employees by providing outstanding benefits, continuous training, and opportunities for career growth. Our team members are the foundation of our success, and we're proud to offer an environment where hard work is recognized and rewarded.

Modern Automotive Network is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and welcome applicants of all backgrounds regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.