Automotive Service Advisor – Mon–Fri, Paid Holidays & Vacation

Millers Automotive Service Inc; Gastonia (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay based on experience

Stable Monday–Friday schedule

Paid holidays and vacation

Friendly, team-oriented work environment

Job summary

Millers Automotive Service Inc in Gastonia, NC is seeking a motivated and organized Automotive Service Advisor to join our team. In this position, you'll be the main point of contact for customers, addressing their vehicle concerns and ensuring a positive service experience.

We're looking for candidates with automotive knowledge, strong communication skills, and a customer-service orientation. We offer a friendly work environment, stable hours, and competitive pay.

Qualifications

• Previous experience as a Service Advisor preferred.
• Automotive knowledge or background.
• Strong communication and customer service skills.
• Organized, professional, and detail-oriented.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license.

Responsibilities

• Greeting and assisting customers in person and on the phone.
• Listening to customer concerns and accurately documenting vehicle issues.
• Writing repair orders and communicating with technicians.
• Preparing and presenting repair estimates.
• Updating customers on vehicle status and timelines.
• Recommending needed maintenance and repairs.

Skills

Strong communication skills

Customer service skills

Automotive knowledge

Organizational skills

Basic computer skills

Job description

Millers Automotive Service Inc in Gastonia, NC is seeking a motivated and organized Automotive Service Advisor to join our team. In this position, you'll be the main point of contact for customers, addressing their vehicle concerns and ensuring a positive service experience.

We're looking for candidates with automotive knowledge, strong communication skills, and a customer-service orientation. We offer a friendly work environment, stable hours, and competitive pay.