Automotive Service Advisor - Mon-Fri, Growth & Bonuses

Promotive; East Peoria (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

SIMPLE IRA 3% match

Flexible PTO

6 paid holidays

Referral bonuses

Job summary

Kingdom Autocare & Hiller Automotive is seeking an experienced Service Advisor to join its group of three locally owned shops. The role offers a $40,000–$60,000 base salary plus performance bonus, a Monday–Friday schedule with no weekends, and a supportive, team-focused work environment.

The successful candidate will write repair orders, communicate vehicle needs, present recommendations, and coordinate with technicians to ensure smooth workflow while maintaining high customer satisfaction.

Qualifications

• Must have automotive service advisor or service writer experience.
• Dealership or independent shop experience preferred.
• Strong customer service and communication skills.
• Ability to explain technical information clearly to customers.
• Comfortable in a fast-paced, high-volume service environment.
• Organized, dependable, and team-oriented.

Responsibilities

• Serve as the main contact for service customers.
• Write accurate repair orders and communicate vehicle needs clearly.
• Present service and repair recommendations professionally.
• Coordinate with technicians to maintain efficient workflow.
• Keep customers informed throughout the service process.
• Support customer satisfaction and shop productivity.

Skills

Automotive service advisor experience

Customer service

Communication skills

Explain technical information

Fast-paced environment

Team oriented

Job description

Kingdom Autocare & Hiller Automotive is seeking an experienced Service Advisor to join its group of three locally owned shops. The role offers a $40,000–$60,000 base salary plus performance bonus, a Monday–Friday schedule with no weekends, and a supportive, team-focused work environment.

The successful candidate will write repair orders, communicate vehicle needs, present recommendations, and coordinate with technicians to ensure smooth workflow while maintaining high customer satisfaction.