Automotive Service Advisor — Lucrative Pay & Benefits

Paragon Honda; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Lucrative compensation plan

Paid time off

Medical benefits

Employee vehicle purchase program

Job summary

Paragon Honda is seeking an Automotive Service Advisor to professionally greet customers, identify service needs, and recommend appropriate services, parts, and accessories with clear cost estimates.

You will monitor service progress, communicate any changes to customers, and ensure warranty procedures are followed, delivering vehicle results with outstanding communication and customer service.

Qualifications

• Two or more years of experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license in the state where you work and a good driving record.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Inspect vehicle and reference service history to verify customer needs.
• Promote services, parts and accessories with product knowledge.
• Provide accurate cost and time estimates and obtain customer authorization.
• Monitor service progress and communicate changes to customers.
• Administer warranty repairs per manufacturer guidelines.
• Confirm appointments and conduct post-repair follow-up.
• Inspect vehicles prior to delivery and communicate results to customers.
• Comply with state and federal auto repair and consumer protection laws.
• Demonstrate company values in all interactions.

Skills

Excellent customer service

Outstanding communication

High-energy attitude

Process-driven work ethic

Education

High school diploma or equivalent

Tools

Valid drivers license

Job description

Paragon Honda is seeking an Automotive Service Advisor to professionally greet customers, identify service needs, and recommend appropriate services, parts, and accessories with clear cost estimates.

You will monitor service progress, communicate any changes to customers, and ensure warranty procedures are followed, delivering vehicle results with outstanding communication and customer service.