Automotive Service Advisor — High Earnings & Growth

Allen Turner Automotive; Auburn (AL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match and profit分享

Paid Time Off

Employee vehicle purchase program

Company-paid life insurance and short-

Job summary

Allen Turner Automotive is seeking Automotive Service Advisors in Auburn, AL. You will be the primary contact between customers and the service department, explaining needs, recommending maintenance, and guiding the service experience from check-in to delivery.

We offer training, strong earning potential with commissions and bonuses, and comprehensive benefits. Prior service-advisor or customer-service experience is valued, and a team-focused, growth-minded environment awaits you.

Qualifications

• One+ years of customer service or Service Advisor experience preferred; automotive experience is a plus.
• Strong communication, organization, and interpersonal skills.
• Ability to explain technical information in a clear, customer-friendly manner.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally while building lasting relationships.
• Document vehicle concerns accurately by listening to customers.
• Recommend maintenance and repair services based on manufacturer guidelines.
• Prepare accurate repair orders and provide clear estimates.
• Communicate timelines and costs to customers.
• Coordinate with technicians to ensure efficient repairs.
• Follow up with customers to ensure satisfaction.
• Maintain accurate customer and vehicle records.

Skills

Customer service

Sales

Communication

Job description

Allen Turner Automotive is seeking Automotive Service Advisors in Auburn, AL. You will be the primary contact between customers and the service department, explaining needs, recommending maintenance, and guiding the service experience from check-in to delivery.

We offer training, strong earning potential with commissions and bonuses, and comprehensive benefits. Prior service-advisor or customer-service experience is valued, and a team-focused, growth-minded environment awaits you.