Automotive Service Advisor — High Earnings + Benefits

Sonic-Automotive; Richardson (TX); On-site; USD 45,000 - 100,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Sundays Off

Closed on Thanksgiving & Christmas

Employee Pricing on Purchases & Leases

Gym membership options

Job summary

Sonic Automotive, at North Central Ford, is hiring a Service Advisor to join the service team. You will greet customers, document issues, explain recommended services, and coordinate repairs with technicians to ensure timely delivery and customer satisfaction.

The role emphasizes performance-based earnings with a compensation range of $45,000 to $100,000+ per year. Valid driver’s license required; experience in automotive service is preferred; Monday–Saturday schedule with Sundays off is typical.

Qualifications

• 1+ year experience as a Service Advisor in an automotive dealership.
• Strong communication and customer service skills.
• Familiarity with automotive systems and service procedures.

Responsibilities

• Greet customers professionally and listen to concerns.
• Document vehicle issues and provide service explanations.
• Communicate estimates and obtain approval for services.
• Schedule appointments and manage service bay availability.
• Coordinate with technicians to ensure timely repairs.
• Update customers on vehicle status and timelines.
• Prepare invoices and explain charges to customers.
• Follow up to ensure customer satisfaction.

Skills

Service advisor experience

Customer service

CDK

Tools

CDK

Job description

Sonic Automotive, at North Central Ford, is hiring a Service Advisor to join the service team. You will greet customers, document issues, explain recommended services, and coordinate repairs with technicians to ensure timely delivery and customer satisfaction.

The role emphasizes performance-based earnings with a compensation range of $45,000 to $100,000+ per year. Valid driver’s license required; experience in automotive service is preferred; Monday–Saturday schedule with Sundays off is typical.