Automotive Service Advisor — High Earnings + Benefits

Volkswagen of Everett; Everett (WA); On-site; USD 50,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

6 Paid Holidays

401k Plan

Paid Time Off

Job summary

Rairdon's Volkswagen of Everett is seeking a friendly, driven Service Advisor to join a fast-paced, team-oriented dealership in Everett, WA. You will greet customers, document concerns, and coordinate with technicians to determine service needs with accurate estimates and timelines.

We value a customer-first attitude, clear communication, and the ability to multitask in a busy service drive. The role offers growth opportunities, competitive pay, and comprehensive benefits in a family-owned

Qualifications

• Experience as a Service Advisor or automotive customer service is preferred.
• Strong communication and problem-solving skills.
• Customer-first attitude and professional demeanor.
• Ability to multitask in a busy service drive.
• Familiarity with DMS software is a bonus.

Responsibilities

• Greet service customers with a professional and welcoming attitude.
• Listen to vehicle concerns and document issues clearly.
• Communicate with technicians to determine service needs and timelines.
• Provide accurate cost and time estimates.
• Recommend maintenance and repair services based on vehicle history.
• Keep customers informed throughout the service process.
• Ensure smooth and timely vehicle pickup and payment.
• Deliver top-tier customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service

Multitasking

Customer-first attitude

Tools

DMS software

Job description

Rairdon's Volkswagen of Everett is seeking a friendly, driven Service Advisor to join a fast-paced, team-oriented dealership in Everett, WA. You will greet customers, document concerns, and coordinate with technicians to determine service needs with accurate estimates and timelines.

We value a customer-first attitude, clear communication, and the ability to multitask in a busy service drive. The role offers growth opportunities, competitive pay, and comprehensive benefits in a family-owned