Automotive Service Advisor | High Earning Potential

Napleton Nissan; Aurora (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and 


Growth Opportunities

Job summary

Napleton Nissan in Aurora, IL is seeking a Service Advisor to liaise between customers and technicians, guiding repair recommendations and maintaining top-quality vehicle service. You will play a key role in the service lane, delivering excellent service and clear cost/time estimates to customers.

Join a large, established group with strong growth opportunities and a focus on customer satisfaction. Prior service advisor experience is a plus, but we welcome motivated newcomers who are tech-savvy

Qualifications

• Excellent customer service and communication skills.
• Willingness to undergo a background check.
• 18+ years of age.
• Tech-savvy and able to learn new software.

Responsibilities

• Assist customers with vehicle maintenance needs.
• Write repair orders with cost and time estimates.
• Provide timely, transparent communication with customers.
• Coordinate with technicians and parts to ensure timely service.
• Maintain a positive attitude and strong work ethic.
• Utilize Fixed Operations technology.

Skills

Customer service

Tech savvy

Service advisor exp

Job description

Napleton Nissan in Aurora, IL is seeking a Service Advisor to liaise between customers and technicians, guiding repair recommendations and maintaining top-quality vehicle service. You will play a key role in the service lane, delivering excellent service and clear cost/time estimates to customers.

Join a large, established group with strong growth opportunities and a focus on customer satisfaction. Prior service advisor experience is a plus, but we welcome motivated newcomers who are tech-savvy