Automotive Service Advisor | Growth, Benefits & Tech-Savvy

Napleton Nissan; St. Louis (MO); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on vehicles, parts, and ser­

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at St. Louis Nissan to serve as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

This role emphasizes exceptional customer service, clear communication, and teamwork with the service lane, technicians and parts staff to ensure top-quality vehicle care.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn new technology.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check.
• 18 years of age or older.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech savvy

Communication

Background check

Age 18+

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at St. Louis Nissan to serve as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

This role emphasizes exceptional customer service, clear communication, and teamwork with the service lane, technicians and parts staff to ensure top-quality vehicle care.