Automotive Service Advisor | High-Earning Growth

Asbury; Sudbury (MA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards(select management and f r

Job summary

Asbury in Sudbury, MA is seeking an energetic Service Advisor to join our dealership team. You will greet customers, gather vehicle information, and present maintenance recommendations in a professional manner.

You will build rapport, explain care and repair options, provide accurate estimates, and coordinate with technicians to keep repairs on schedule. Prior automotive advisor experience is preferred; valid driver's license required.

Qualifications

• Experience as an automotive Service Advisor is preferred.
• Strong customer service and communication skills.
• Ability to explain maintenance and repair options to customers.

Responsibilities

• Greet customers and obtain vehicle information.
• Actively promote and build rapport with the customer.
• Advise customers on care and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
• Generate and provide customer with a complete and accurate estimate of repair.
• Establish and communicate completion time of repair with customer and technician.
• Answer incoming service calls and schedule service appointments.
• Follow prescribed procedures for customer post follow-up and CSI goals.
• Comply with warranty guidelines and company policy.
• Work in a fast-paced environment with limited supervision.
• Must pass pre-employment screening (background & drug test).

Job description

Asbury in Sudbury, MA is seeking an energetic Service Advisor to join our dealership team. You will greet customers, gather vehicle information, and present maintenance recommendations in a professional manner.

You will build rapport, explain care and repair options, provide accurate estimates, and coordinate with technicians to keep repairs on schedule. Prior automotive advisor experience is preferred; valid driver's license required.