Automotive Service Advisor - Customer-Focused & Growth-Ready

Hyundai of Union County (formerly Bob Mayberry Hyundai); Monroe (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Ongoing training

Career advancement opportunities

Job summary

Hyundai of Union County is seeking a professional Service Advisor to join our automotive service team in Monroe, North Carolina. In this role, you will be the primary contact for customers, ensuring that their vehicle service needs are met with excellence. Ideal candidates should possess strong communication skills and experience in the automotive sector.

The position offers a collaborative environment with competitive compensation and opportunities for career advancement.

Qualifications

• Previous experience as a Service Advisor or in a similar customer service role, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Ability to explain technical information clearly and effectively.

Responsibilities

• Greet customers promptly and professionally, establishing a positive rapport.
• Listen to customer concerns and accurately document vehicle issues.
• Prepare and review service estimates with customers.

Skills

Excellent communication skills

Knowledge of automotive systems

Organizational skills

Customer service experience

Ability to multitask

Education

High school diploma or equivalent

Tools

Service management software

Job description

Hyundai of Union County is seeking a professional Service Advisor to join our automotive service team in Monroe, North Carolina. In this role, you will be the primary contact for customers, ensuring that their vehicle service needs are met with excellence. Ideal candidates should possess strong communication skills and experience in the automotive sector.

The position offers a collaborative environment with competitive compensation and opportunities for career advancement.