Automotive Service Advisor: Growth, Training & Benefits

Harrell’s Tire & Auto; Southern Pines (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with matching

Paid time off

Employee discounts

Commission

Job summary

Harrell’s Tire & Auto in Southern Pines, NC, is hiring a dynamic Service Advisor to greet customers, explain needed automotive services, and guide them through repairs with honesty and care.

The role emphasizes building trust, clear communication, and seamless collaboration with technicians in a fast-paced shop environment. Paid training and comprehensive benefits accompany this opportunity.

Qualifications

• Excellent multitasking skills.
• Strong communication and customer service with a sales mindset.
• Integrity and a desire to build a long-term career in the automotive industry.
• Automotive experience preferred but not required — paid training provided.

Responsibilities

• Be the enthusiastic, professional point of contact for customers at Harrell’s Auto Family.
• Build trust through honest recommendations and clear, friendly communication.
• Present and sell automotive repair and maintenance services with confidence and integrity.
• Manage multiple customers and workflows efficiently in a busy, high-volume setting.
• Utilize modern technology like Digital Vehicle Inspections to educate customers and create transparency.
• Collaborate closely with technicians to ensure timely and top-quality repairs.

Skills

Customer service

Sales mindset

Communication

Multitasking

Job description

Harrell’s Tire & Auto in Southern Pines, NC, is hiring a dynamic Service Advisor to greet customers, explain needed automotive services, and guide them through repairs with honesty and care.

The role emphasizes building trust, clear communication, and seamless collaboration with technicians in a fast-paced shop environment. Paid training and comprehensive benefits accompany this opportunity.