Auto Service Advisor: Growth & Training Path

Charlotte Tire Pros; Charlotte (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Health insurance

Training & development

Job summary

Charlotte Tire Pros in Charlotte, Michigan is seeking a knowledgeable Service Advisor to advise and consult customers on their vehicle service needs. This role involves creating repair orders, ensuring customer satisfaction through excellent service, and maintaining showroom standards. The ideal candidate has a high school diploma, knowledge of automotive maintenance, and experience in a retail environment. Join a friendly team and enjoy benefits like health insurance and a 401(k).

Qualifications

• High School graduate or vocational training required.
• Knowledge of computerized sales and marketing software.
• Experience in auto/truck tire services or auto repair preferred.

Responsibilities

• Advise customers on vehicle service needs.
• Create repair orders and communicate with the service department.
• Review completed repairs with customers and collect payment.

Skills

Knowledge of computerized sales and marketing software

Knowledge of auto/truck tire, lubrication and maintenance issues

Customer service skills

Education

High School graduate or comparable vocational training

Tools

Mitchell Repair

Activant

All-Data

Job description

Charlotte Tire Pros in Charlotte, Michigan is seeking a knowledgeable Service Advisor to advise and consult customers on their vehicle service needs. This role involves creating repair orders, ensuring customer satisfaction through excellent service, and maintaining showroom standards. The ideal candidate has a high school diploma, knowledge of automotive maintenance, and experience in a retail environment. Join a friendly team and enjoy benefits like health insurance and a 401(k).