Automotive Service Advisor: Growth, Training & Benefits

Sonic Automotive, Inc.; Pineville (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases & Leases

Discounted Gym Membership Options

Job summary

Sonic Automotive, Inc. is seeking a Service Advisor for Cadillac South Charlotte in Pineville, NC. The role includes scheduling service appointments and providing customers with cost estimates for labor and parts.

Ideal candidates will have two years of dealership experience and a strong knowledge of vehicle mechanical operations. Benefits include competitive training, employee assistance, and paid time off that grows with tenure.

Qualifications

• Two years of experience in a dealership position.
• Ability to read and comprehend instructions and information.
• Ase certification preferred.

Responsibilities

• Schedules service appointments and obtains customer data.
• Greets customers in a timely, friendly manner.
• Provides accurate cost estimates for labor and parts.
• Maintains Customer Satisfaction Index ratings.
• Advises customers on vehicle care.

Skills

Oral Communication Skills

Written Communication Skills

Customer Service

Vehicle Mechanical Knowledge

Education

High School Diploma or equivalent

Tools

CDK

Job description

Sonic Automotive, Inc. is seeking a Service Advisor for Cadillac South Charlotte in Pineville, NC. The role includes scheduling service appointments and providing customers with cost estimates for labor and parts.

Ideal candidates will have two years of dealership experience and a strong knowledge of vehicle mechanical operations. Benefits include competitive training, employee assistance, and paid time off that grows with tenure.