Auto Service Advisor — Fast Hiring, Growth Path

Ford Uftring Inc; Washington, Northern (IL, KY); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k) Plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Teladoc

Employee discounts

Job summary

Uftring Auto Group is seeking a Service Advisor to be the link between customers and the service department, ensuring the customer’s needs are met and that the work is done correctly. You will communicate with customers, schedule appointments, document services, process payments, follow up with customers, and help with quality control.

The position starts at $55,000 per year, with opportunities to grow as we’ve been serving the community for over 40 years.

Qualifications

• Excellent communication and listening skills required.
• Sales experience is preferred, customer service considered a plus.
• Knowledge of automotive operations and telephone techniques.
• Must possess a valid IL driver’s license with a good driving record.

Responsibilities

• Communicating with customers - explaining repairs, answering questions, and providing estimates.
• Scheduling appointments - coordinating with customers to prioritize repairs.
• Documenting services – recording all services that were approved or declined.
• Processing payments – handling orders, invoices, and payments.
• Following up with customers – updating on vehicle status.
• Responsible for quality control - ensure work is completed as requested.

Skills

Listening skills

Sales experience

Customer service

Communication

Automotive knowledge

Professional appearance

IL driver’s license

Job description

Uftring Auto Group is seeking a Service Advisor to be the link between customers and the service department, ensuring the customer’s needs are met and that the work is done correctly. You will communicate with customers, schedule appointments, document services, process payments, follow up with customers, and help with quality control.

The position starts at $55,000 per year, with opportunities to grow as we’ve been serving the community for over 40 years.