Automotive Service Advisor: Growth, Bonuses & Benefits

Wright Way Hyundai; Wexford (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401K with company match (10%)

Work-life balance

Great company culture

Community involvement

Growth opportunities

Paid Vacation

Paid Holidays

Job summary

Wright Automotive Group is seeking an enthusiastic Service Advisor to join our team in the Pittsburgh area. You will meet with customers to identify repair and service needs, document requests, and communicate options with professionalism.

The role emphasizes building customer relationships, providing timely updates on vehicle progress, and supporting technicians to ensure quality work and efficient service delivery. Equal opportunity employer.

Qualifications

• Automotive service advisor role requires formal training in service advisory skills.
• Experience diagnosing vehicle needs and communicating repair options to customers.
• Strong customer service, teamwork and ethical business practices.

Responsibilities

• Meet with customers to determine repair/service needs.
• Increase satisfaction by building strong customer relationships.
• Monitor vehicle progress and provide frequent updates to customers.
• Oversee technician workflow, parts orders and job timing.
• Promote retail promotions to improve profitability.
• Ensure quality control and adherence to SOPs.

Skills

Automotive service advisor experience

Accredited service advisor training

Customer relations

Time management

Education

High School Diploma or equivalent

Job description

Wright Automotive Group is seeking an enthusiastic Service Advisor to join our team in the Pittsburgh area. You will meet with customers to identify repair and service needs, document requests, and communicate options with professionalism.

The role emphasizes building customer relationships, providing timely updates on vehicle progress, and supporting technicians to ensure quality work and efficient service delivery. Equal opportunity employer.