Service Advisor

Bobby Rahal Automotive Group - Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid time off

401k

Job summary

Mercedes-Benz of Pittsburgh, part of the Bobby Rahal Automotive Group, is seeking a Service Advisor to greet clients, document vehicle issues, and provide accurate cost estimates. The role includes test drives with clients and advising on vehicle care per manufacturer specifications.

Candidates should have a positive attitude, solid computer skills, and a valid driver’s license with a clean driving record. Full-time position with benefits offered.

Qualifications

• Positive attitude and desire to help others are essential.
• Solid basic computer skills including typing.
• A valid driver's license and clean driving record are required.

Responsibilities

• Greet clients and obtain vehicle information, documenting issues on a repair order.
• Test drive the vehicle with the client as needed to confirm the problem.
• Advise clients on vehicle care per manufacturer specifications and provide cost estimates for labor and parts.
• Explain completed work and all charges to clients.

Skills

Customer service

Computer skills

Driver's license

Clean driving record

Job description

When you work for Bobby Rahal Automotive Group, you're a part of a world-class organization with a stellar reputation in the community. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations each and every time they do business with us. As we continue to grow, Mercedes-Benz of Pittsburgh is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday 7:00 AM-5:00 PM.

As a Service Advisor You Will

• Greet clients in a timely, friendly manner and obtain information about their vehicle. Document any issues the vehicle may have accurately and clearly on a repair order.
• Test drive the vehicle with client as needed to confirm the problem.
• Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
• Provide a complete and accurate written cost estimate for labor and parts.
• Explain completed work and all charges to client.
• Handle telephone inquiries regarding customer questions, appointments, and work in progress.

What are the general requirements of a Service Advisor?

• A positive attitude and desire to help others are absolute musts.
• Solid, basic computer skills, including typing.
• A valid driver's license and clean driving record.

What are my rewards and benefits?

• Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, and 401k.
• Paid time off and holiday pay.
• We offer competitive wages and embrace a "promote from within" philosophy.

Bobby Rahal is an Equal Opportunity Employer.