Automotive Service Advisor - Growth, Family Benefits, CSI

BLAISE ALEXANDER ALTOONA INC; Altoona (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free Health Insurance

Dental and Vision Insurance Plans

401(k) Retirement Plan (with employer

Wellness Program

Life Insurance & Short-Term Disability

Job summary

Blaise Alexander Family Dealerships is seeking an Automotive Service Advisor to join our growing team. You will greet customers, gather data, and document concerns to set up technician diagnoses, then manage repair timelines and keep customers informed via phone, email, or text.

Ideal candidates have 10+ years as a service advisor or dealership experience, strong customer communication, and an ability to work independently.

Qualifications

• 10+ years experience as a service advisor, dealership experience preferred.
• Ability to communicate with customers and manage tasks independently.
• HS Diploma or Equivalent; Valid Driver’s License.
• General knowledge of mechanical and service operations preferred.

Responsibilities

• Greet customers and assist with service needs and questions.
• Obtain and update vehicle and customer data; document concerns for diagnosis.
• Set up repair timeline and keep customer updated on progress via call, email or text.
• Disclose additional work and obtain customer signature; suggest maintenance.

Skills

Customer communication

Independent task management

Friendly personality

Driver's license

Education

HS Diploma or Equivalent

Job description

Blaise Alexander Family Dealerships is seeking an Automotive Service Advisor to join our growing team. You will greet customers, gather data, and document concerns to set up technician diagnoses, then manage repair timelines and keep customers informed via phone, email, or text.

Ideal candidates have 10+ years as a service advisor or dealership experience, strong customer communication, and an ability to work independently.