Automotive Service Advisor - World-Class Experience

Audi Chantilly; Chantilly (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options

401k with match

Career growth

Job summary

Audi Chantilly is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will serve as the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and estimates.

Join a Penske Automotive Group dealership that values integrity, teamwork, and professional growth, with a comprehensive benefits program and opportunities for advancement.

Qualifications

• Experience delivering exceptional customer service in an automotive or retail environment.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Ability to stay organized in a fast-paced, results-driven setting.

Responsibilities

• Act as liaison between customers and the service department to coordinate maintenance and repairs.
• Schedule appointments and review vehicle history to prepare accurate estimates.
• Communicate service needs, options, and costs clearly to customers.
• Provide accurate cost estimates and explain recommended services to customers.

Skills

Customer service

Communication

Organizational skills

Team player

Job description

Audi Chantilly is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will serve as the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and estimates.

Join a Penske Automotive Group dealership that values integrity, teamwork, and professional growth, with a comprehensive benefits program and opportunities for advancement.