Customer-Driven Automotive Service Advisor

pagemployeejobboard; Chantilly (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care options (medical, dental,

Job summary

Audi Chantilly, part of Penske Automotive Group, seeks an automotive Service Advisor to deliver extraordinary customer experiences. You will be the liaison between customers and the service department, manage appointments, review service history, and communicate vehicle maintenance and repair costs clearly.

We offer a comprehensive benefits package and opportunities for career growth within a Fortune 500 company that values integrity and teamwork.

Qualifications

• Requires high school diploma or equivalent.
• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Serve as the liaison between the customer and the service department.
• Schedule appointments and manage the service flow.
• Review service history and relay maintenance information to customers.
• Provide accurate cost estimates and explain recommendations to customers.

Skills

Customer service

Team player

Communication

Organizational skills

Problem solving

Education

High school diploma

Job description

Audi Chantilly, part of Penske Automotive Group, seeks an automotive Service Advisor to deliver extraordinary customer experiences. You will be the liaison between customers and the service department, manage appointments, review service history, and communicate vehicle maintenance and repair costs clearly.

We offer a comprehensive benefits package and opportunities for career growth within a Fortune 500 company that values integrity and teamwork.