Tech-Savvy Automotive Service Advisor

Napleton Nissan; Minnesota; Vor Ort; USD 60.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Insurance

401k

Paid Vacation and Sick Time

Discounts on products, services, and/​

Extensive training with specialists

Zusammenfassung

Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Lexus of Wayzata to liaise between customers and technicians, recommending vehicle repairs and presenting clear cost/time estimates. The role emphasizes excellent service, strong communication, and staying current with Fixed Operations technology in a fast-paced service lane.

The company is a large multi-brand group with opportunities across seven states, offering comprehensive benefits, training, and significant income

Qualifikationen

• Exceptional Customer Service Skills.
• Tech Savvy - able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check and drug screen per policy.
• 18+ years of age or older to comply with driving policy.

Aufgaben

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.
• Other duties as assigned by management.

Kenntnisse

Exceptional Customer Service Skills

Tech Savvy

Jobbeschreibung

Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Lexus of Wayzata to liaise between customers and technicians, recommending vehicle repairs and presenting clear cost/time estimates. The role emphasizes excellent service, strong communication, and staying current with Fixed Operations technology in a fast-paced service lane.

The company is a large multi-brand group with opportunities across seven states, offering comprehensive benefits, training, and significant income