Automotive Service Advisor — Growth, Benefits & Team Focus

Star Tires Plus Wheels; Connecticut; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k) with company match

Paid holidays & vacation

Professional training & advancement

Job summary

Star Tires Plus Wheels in Connecticut is seeking a customer-focused Automotive Service Advisor to join our busy, family-owned shop. You will be the primary liaison between customers and our mechanics, ensuring clear communication and top-quality repairs.

We offer strong training, room to grow, competitive pay, health benefits, a 401(k) with company matching, and a supportive team culture designed to help you thrive in a fast-paced environment.

Qualifications

• Experience: Minimum of 2 years of proven experience as an Automotive Service Advisor/Service Writer selling auto repairs.
• Skills: Strong communication, active listening, and customer relationship skills.
• Mindset: A strong work ethic, organized workflow, and a team‑player attitude ready to grow with our business.

Responsibilities

• Customer First: Warmly greet customers, listen attentively to their vehicle concerns, and deliver exceptional service.
• Estimate & Sell: Recommend, price, and clearly explain necessary repairs and maintenance.
• Parts & Coordination: Order the right parts efficiently to keep workflow moving smoothly.
• Teamwork: Work closely with our shop mechanics to ensure high‑quality repairs and accurate completion times.
• Clear Communication: Keep both customers and technicians fully informed throughout the repair process.

Skills

Communication skills

Active listening

Customer relationship skills

Job description

Star Tires Plus Wheels in Connecticut is seeking a customer-focused Automotive Service Advisor to join our busy, family-owned shop. You will be the primary liaison between customers and our mechanics, ensuring clear communication and top-quality repairs.

We offer strong training, room to grow, competitive pay, health benefits, a 401(k) with company matching, and a supportive team culture designed to help you thrive in a fast-paced environment.