Automotive Service Manager

Star Tires Plus Wheels; Connecticut; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k) with company match

Paid holidays & vacation

Professional training & advancement

Job summary

Star Tires Plus Wheels in Connecticut is seeking a customer-focused Automotive Service Advisor to join our busy, family-owned shop. You will be the primary liaison between customers and our mechanics, ensuring clear communication and top-quality repairs.

We offer strong training, room to grow, competitive pay, health benefits, a 401(k) with company matching, and a supportive team culture designed to help you thrive in a fast-paced environment.

Qualifications

• Experience: Minimum of 2 years of proven experience as an Automotive Service Advisor/Service Writer selling auto repairs.
• Skills: Strong communication, active listening, and customer relationship skills.
• Mindset: A strong work ethic, organized workflow, and a team‑player attitude ready to grow with our business.

Responsibilities

• Customer First: Warmly greet customers, listen attentively to their vehicle concerns, and deliver exceptional service.
• Estimate & Sell: Recommend, price, and clearly explain necessary repairs and maintenance.
• Parts & Coordination: Order the right parts efficiently to keep workflow moving smoothly.
• Teamwork: Work closely with our shop mechanics to ensure high‑quality repairs and accurate completion times.
• Clear Communication: Keep both customers and technicians fully informed throughout the repair process.

Skills

Communication skills

Active listening

Customer relationship skills

Job description

Are you a customer-focused Service Advisor looking for a long‑term home where your hard work is truly appreciated? Star Tires Plus Wheels is a busy, rapidly growing, family‑owned business, and we are looking for a dedicated Automotive Service Advisor to join our team and grow with us.

We take pride in our strong team culture and believe in investing in our people— we promote from within!

What We Offer:

• Competitive Pay: Outstanding earning potential tailored to your experience.


• Health Benefits: Comprehensive medical coverage for you and your family.


• Retirement Planning: 401(k) program with generous company matching.


• Work-Life Balance: Paid holidays and paid vacation time.


• Growth & Development: Ongoing professional training and clear paths for advancement.


• Great Environment: A fast‑paced, high‑volume, supportive team atmosphere.

Key Responsibilities:

• Customer First: Warmly greet customers, listen attentively to their vehicle concerns, and deliver exceptional service.


• Estimate & Sell: Recommend, price, and clearly explain necessary repairs and maintenance.


• Parts & Coordination: Order the right parts efficiently to keep workflow moving smoothly.


• Teamwork: Work closely with our shop mechanics to ensure high‑quality repairs and accurate completion times.


• Clear Communication: Keep both customers and technicians fully informed throughout the repair process.

Qualifications:

• Experience: Minimum of 2 years of proven experience as an Automotive Service Advisor/Service Writer selling auto repairs.


• Skills: Strong communication, active listening, and customer relationship skills.


• Mindset: A strong work ethic, organized workflow, and a team‑player attitude ready to grow with our business.

Ready to Drive Your Career Forward?

If you have the experience and are ready to build a lasting career with a trusted, community‑rooted business, we want to hear from you!