Auto Service Advisor — Growth, Benefits & Team-First Culture

Star Tires Plus Wheels; Hartford (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Pay

Health Benefits

401(k) Matching

Paid Holidays

Paid Vacation

Ongoing Training

Team Environment

Job summary

Star Tires Plus Wheels is seeking a customer-focused Automotive Service Advisor to join our busy, growing, family-owned shop in Hartford, CT. You will greet customers, listen to concerns, estimate repairs, price services, and coordinate with technicians to ensure high-quality work and timely completion.

With a commitment to internal promotion and employee development, we offer competitive pay, health benefits, retirement planning, paid holidays and vacations, and ongoing professional training in

Qualifications

• 2+ years of proven experience as an Automotive Service Advisor/Service Writer selling auto repairs.
• Strong communication and active listening skills; customer relationship abilities.

Responsibilities

• Greet customers warmly and understand vehicle concerns to deliver exceptional service.
• Estimate, price, and clearly explain necessary repairs and maintenance to customers.
• Order the right parts efficiently to keep workflow moving smoothly.
• Collaborate with shop mechanics to ensure high-quality repairs and accurate completion times.
• Keep customers and technicians informed throughout the repair process.

Skills

Communication

Active listening

Customer relations

Job description

Star Tires Plus Wheels is seeking a customer-focused Automotive Service Advisor to join our busy, growing, family-owned shop in Hartford, CT. You will greet customers, listen to concerns, estimate repairs, price services, and coordinate with technicians to ensure high-quality work and timely completion.

With a commitment to internal promotion and employee development, we offer competitive pay, health benefits, retirement planning, paid holidays and vacations, and ongoing professional training in