Automotive Service Advisor

Discount Tire & Service Centers; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

5 Day work week

401 K

Paid Vacation

Major Medical, Dental, Vision and Life

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers in Los Angeles is seeking an enthusiastic automotive service advisor with experience to join our store. You will manage customer relationships, assist technicians, and drive sales of tire and auto repair services.

You will create estimates using electronic information programs, apply product knowledge, and maintain a high level of energy in serving customers. A team-oriented, customer-first attitude is essential in this role.

Qualifications

• Strong customer service orientation and ability to build relationships.
• Excellent communication with customers and team members.
• Experience in automotive service advisory or related role.

Responsibilities

• Serving customers and bridging between technicians and customers.
• Build Customer Satisfaction & Loyalty.
• Sell Tire and Auto Repair Products and Services.
• Create estimates using electronic information programs.
• Demonstrate product knowledge, benefits and features.
• In charge of store when Manager is off.
• Follow all Bureau of Automotive Repair regulations.
• Maintain high energy and responsiveness with customers.

Skills

Customer service

Communication

Automotive knowledge

Attitude & drive

Tools

Estimating software

Job description

A growing Tire and Automotive Service Company is looking for an enthusiastic, highly motivated and experienced automotive service advisors for our store. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK

Job Responsibilities

Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and serve as a liaison between technicians and customers.

• Build Customer Satisfaction & Loyalty
• Sell Tire and Auto Repair Products and Services
• Creating Results for Teammates, Customers, and the Company
• Create estimates using electronic information programs
• Product Knowledge, Benefits and Features
• In charge of store when Manager is off
• Follow all 'Bureau of Automotive Repair' regulations
• Must demonstrate a high level of energetic response to every customer, on the phone or in the store.

Benefits

• 5 Day work week
• 401 K
• Paid Vacation
• Major Medical, Dental, Vision and Life Insurance available
• Paid Time Off
• Competitive Compensation
• Family atmosphere

WE ARE AN EQUAL OPPORTUNITY EMPLOYER