Automotive Service Advisor — Growth & Benefits

Twin City Dodge Chrysler Jeep Ram Fiat; Kokomo (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee discounts on vehicles, parts, and service

Ongoing training and career advancement

Job summary

Twin City Dodge Chrysler Jeep Ram Fiat is seeking a motivated Automotive Service Advisor to join our service team in Kokomo, Indiana. The successful candidate will be pivotal in enhancing the customer experience as the main contact between clients and technicians.

Key duties include managing repair orders, addressing customer concerns, providing service estimates, and ensuring accuracy in documentation. We offer competitive compensation, medical benefits, and opportunities for career growth.

Qualifications

• Previous automotive service advisor experience is required.
• Strong customer service and communication skills.
• Ability to multitask and adapt in a fast-paced environment.
• Valid driver's license with no major violations in the last 5 years.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and document vehicle issues.
• Create and manage repair orders with detailed service recommendations.
• Communicate effectively with technicians regarding repairs.
• Provide service estimates and keep customers informed.

Skills

Customer service

Communication

Basic automotive knowledge

Organizational skills

Problem solving

Job description

Twin City Dodge Chrysler Jeep Ram Fiat is seeking a motivated Automotive Service Advisor to join our service team in Kokomo, Indiana. The successful candidate will be pivotal in enhancing the customer experience as the main contact between clients and technicians.

Key duties include managing repair orders, addressing customer concerns, providing service estimates, and ensuring accuracy in documentation. We offer competitive compensation, medical benefits, and opportunities for career growth.