Automotive Service Advisor - Growth & Benefits

Victory Automotive Group; Gilroy (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

401(k) with company match

Job summary

Victory Automotive Group, family-owned and operated, is seeking an Automotive Service Advisor in Gilroy, California. This role serves as the communication center for service and repair activities, directly interfacing with customers and technicians to manage service expectations.

Qualified candidates should possess excellent communication skills, a high school diploma or GED, and at least one year of experience in a dealer-level facility. Competitive pay, medical benefits, and opportunities for advancement are offered.

Qualifications

• At least one year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license with a clean driving record.
• Ability to read and comprehend instructions.

Responsibilities

• Schedule service and diagnose problems promptly.
• Follow up on repair status and manage customer expectations.
• Ensure all repairs pass quality control.
• Maintain knowledge of vehicle operation and state laws.

Skills

Communication skills

Customer service orientation

Basic computer skills

Dependability

Education

High school diploma or GED

Job description

Victory Automotive Group, family-owned and operated, is seeking an Automotive Service Advisor in Gilroy, California. This role serves as the communication center for service and repair activities, directly interfacing with customers and technicians to manage service expectations.

Qualified candidates should possess excellent communication skills, a high school diploma or GED, and at least one year of experience in a dealer-level facility. Competitive pay, medical benefits, and opportunities for advancement are offered.