Automotive Service Advisor - Growth & Benefits

Freeway Toyota of Gilroy; Gilroy (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

401(k) with company match

Job summary

Freeway Toyota of Gilroy is seeking an Automotive Service Advisor to be the communication bridge between our customers and technicians. The advisor will manage service appointments, ensure timely repairs, and uphold customer satisfaction by recommending necessary services.

A high school diploma and at least one year of experience in a similar role are required. Benefits include competitive pay, medical coverage, and a professional workplace atmosphere.

Qualifications

• At least one year of dealer-level or large facility experience is preferred.
• Valid and unrestricted driver's license with a clean driving record.
• Ability to bend, kneel, squat, stand, and lift heavy objects as needed.

Responsibilities

• Schedule service for customers, ensuring accurate diagnosis.
• Follow up on repair status and manage customer expectations.
• Ensure completed repairs pass quality control.

Skills

Communication skills

Customer service orientation

Basic computer skills

Professional appearance

Education

High school diploma or GED

Job description

Freeway Toyota of Gilroy is seeking an Automotive Service Advisor to be the communication bridge between our customers and technicians. The advisor will manage service appointments, ensure timely repairs, and uphold customer satisfaction by recommending necessary services.

A high school diploma and at least one year of experience in a similar role are required. Benefits include competitive pay, medical coverage, and a professional workplace atmosphere.