Automotive Service Advisor - Grow with a Supportive Shop

GreatWater 360 Auto Care; Bradley (IL); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Paid Time Off

401(k) Match

Life Insurance

Training & Tuition Reimbursement

Zusammenfassung

GreatWater 360 Auto Care in Bradley, IL seeks an experienced Automotive Service Advisor/Service Writer to connect customers with our technician team and drive service revenue. You’ll greet customers, sell maintenance, and manage service documentation with a focus on accuracy and a positive customer experience.

Join a neighborhood shop backed by a growing automotive network, offering training, a supportive team, and room for career advancement.

Qualifikationen

• Minimum 1 year Service Advisor/Service Writer experience preferred.
• 1+ year sales experience or ability to sell services.
• Strong customer service and relationship-building skills.
• Excellent communication and organizational abilities.
• Comfortable using computer systems and shop management software.

Aufgaben

• Greet customers and provide a friendly, professional experience.
• Answer incoming calls and assist with service questions.
• Sell recommended maintenance and repair services.
• Enter and track customer and vehicle information in shop software.
• Build repair estimates and communicate recommendations clearly.
• Obtain customer authorization for repairs.
• Collaborate with technicians to review inspection results and service recommendations.
• Track vehicle progress and maintain notes in work orders.
• Notify customers when vehicles are ready and arrange pickup.

Kenntnisse

Customer service

Sales

Communication

Organization

Teamwork

Ausbildung

High school diploma or GED

Jobbeschreibung

GreatWater 360 Auto Care in Bradley, IL seeks an experienced Automotive Service Advisor/Service Writer to connect customers with our technician team and drive service revenue. You’ll greet customers, sell maintenance, and manage service documentation with a focus on accuracy and a positive customer experience.

Join a neighborhood shop backed by a growing automotive network, offering training, a supportive team, and room for career advancement.