Automotive Service Advisor - Flexible Schedule, High Earnings

Lithia Motors; California; Sur place; USD 65 000 - 162 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Résumé du poste

Lithia & Driveway in Walnut Creek, CA is seeking an automotive service advisor. You will greet customers, document repair needs, and communicate timelines and estimates while coordinating with technicians to ensure quality work.

The role emphasizes accurate service records, order maintenance, and building lasting customer relationships through exceptional service. Open schedule flexibility is required.

Qualifications

• 2+ years of automotive service advisor experience.
• Dealership experience is preferred.
• Strong customer communication and service mindset.
• Experience with dealership management software (CDK or Reynolds & Reynolds).

Responsabilités

• Greet customers promptly and document repair needs.
• Explain repair timelines, estimates, and updates to customers.
• Coordinate with technicians to ensure efficient workflow and quality repairs.
• Maintain accurate repair orders and service records.
• Help increase customer retention through outstanding service.

Connaissances

Automotive service advisor

Customer communication

Dealership experience

Team collaboration

Formation

High School diploma or equivalent

Outils

CDK

Reynolds & Reynolds

Description du poste

Lithia & Driveway in Walnut Creek, CA is seeking an automotive service advisor. You will greet customers, document repair needs, and communicate timelines and estimates while coordinating with technicians to ensure quality work.

The role emphasizes accurate service records, order maintenance, and building lasting customer relationships through exceptional service. Open schedule flexibility is required.