Automotive Service Advisor - Flexible Schedule

Pointstire; Portland (OR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Health insurance

Paid time off

Excellent Training

Job summary

Join Pointstire in Portland, Oregon as a Service Advisor, where you'll be the key contact for customers, ensuring their needs are met while providing excellent service. Your role will involve interpreting customer concerns, recommending appropriate services, and coordinating with technicians to ensure a smooth service experience.

The ideal candidate will have a high school diploma or equivalent, customer service experience, and strong communication skills. Join our team and enjoy benefits like 401(k) matching, flexible scheduling, and health insurance.

Qualifications

• Prior experience in a customer service role, ideally in automotive sectors.
• Technical training in automotive repair or tire technology is a plus.
• Strong focus on high-quality customer service.

Responsibilities

• Act as the primary contact between customers and the service department.
• Recommend services and repairs based on customer needs.
• Educate customers on tire and maintenance best practices.

Skills

Customer service

Communication

Automotive knowledge

Technical skills

Education

High School Diploma or Equivalent

Technical or vocational training

Tools

POS software

Appointment scheduling software

Microsoft Office

Job description

Join Pointstire in Portland, Oregon as a Service Advisor, where you'll be the key contact for customers, ensuring their needs are met while providing excellent service. Your role will involve interpreting customer concerns, recommending appropriate services, and coordinating with technicians to ensure a smooth service experience.

The ideal candidate will have a high school diploma or equivalent, customer service experience, and strong communication skills. Join our team and enjoy benefits like 401(k) matching, flexible scheduling, and health insurance.