Automotive Service Advisor | Sales & Customer Experience

Big Brand Tire Co.; Portland (OR); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid vacation

Insurance benefits

401(k) plan

Employee discounts

Career growth

Job summary

Big Brand Tire & Service in Portland, OR is seeking a Service Advisor to greet guests, translate mechanical information for customers, and sell tires, repairs, and services. You will help maintain showroom standards and support the service team to ensure a world-class experience.

The role requires 1–3 years in automotive service sales with strong customer service, plus flexibility to work weekends. This position offers potential for career growth into management within a trusted tire and auto

Qualifications

• 1–3 years of experience in automotive service sales and strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world‑class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first‑time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales ability

Communication skills

Teamwork

Job description

Big Brand Tire & Service in Portland, OR is seeking a Service Advisor to greet guests, translate mechanical information for customers, and sell tires, repairs, and services. You will help maintain showroom standards and support the service team to ensure a world-class experience.

The role requires 1–3 years in automotive service sales with strong customer service, plus flexibility to work weekends. This position offers potential for career growth into management within a trusted tire and auto