Service Advisor - Flexible Hours, Health Insurance

Bill Hood Chevrolet; Covington (LA); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Competitive Pay

Résumé du poste

Bill Hood Ford is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments as needed. You will write repair orders, prepare accurate estimates, and relay information to customers promptly, while maintaining a welcoming atmosphere.

Responsibilities include obtaining vehicle information, reporting symptoms, recommending maintenance, preparing cost estimates, tracking progress, and explaining charges to customers on completion.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant.
• Very energetic personality.
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.
• Computer skills and willingness to learn new programs.

Responsabilités

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance base on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Connaissances

Customer satisfaction

Service advisor experience

Energetic personality

Long-term career orientation

Integrity

Computer skills

Description du poste

Bill Hood Ford is seeking a Service Advisor to greet customers, listen to their needs, and schedule appointments as needed. You will write repair orders, prepare accurate estimates, and relay information to customers promptly, while maintaining a welcoming atmosphere.

Responsibilities include obtaining vehicle information, reporting symptoms, recommending maintenance, preparing cost estimates, tracking progress, and explaining charges to customers on completion.