Front Counter Service Advisor – Flexible Hours, PTO

Pine Belt CDJR MS; Little Rock (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) with Company Match

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

Paid On-the-Job Training

Job summary

Join Southern Tire Mart as a Service Writer and contribute to the #1 Commercial Tire Dealer in the U.S. since 2008. You will greet customers, explain available services, and create service tickets while coordinating with technicians.

Strong verbal and written communication skills are required. We offer a comprehensive benefits package including 401(k) with Company Match, Health, Dental, Vision, and Life Insurance, and Paid Time Off.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years of age and pass a pre-employment drug screen.
• Previous experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills and familiarity with POS/service management systems.
• Knowledge of automotive or commercial tire services a plus.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians.
• Communicate clearly about costs, timelines, and additional work.
• Process customer payments and handle necessary paperwork.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure all customer interactions reflect service standards.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Basic computer skills

Education

High school diploma or GED

Tools

POS/service management systems

Job description

Join Southern Tire Mart as a Service Writer and contribute to the #1 Commercial Tire Dealer in the U.S. since 2008. You will greet customers, explain available services, and create service tickets while coordinating with technicians.

Strong verbal and written communication skills are required. We offer a comprehensive benefits package including 401(k) with Company Match, Health, Dental, Vision, and Life Insurance, and Paid Time Off.