Automotive Service Advisor — Fast-Paced Growth

McGrath Family of Dealerships; Cedar Rapids (IA); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

PTO starting Day 1

Health, Dental, Vision Insurance

401(k) with Company Match

Career growth opportunities

Job summary

McGrath Dodge in Cedar Rapids is seeking a customer-focused Service Advisor/Service Writer to join our fast-paced service department. You will be the connection between customers and technicians, helping customers understand service needs and ensuring an exceptional experience from start to finish.

If you have experience as an Automotive Service Advisor, Service Writer, or in a customer-facing sales role, this could be a great next step in your automotive career.

Qualifications

• Previous automotive service advisor or service writer experience preferred.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Comfortable discussing automotive services and repairs with customers.

Responsibilities

• Greet customers and provide a welcoming, professional experience in the service lane.
• Document vehicle service needs and manage repair orders.
• Coordinate with technicians on inspections and repairs.

Skills

Customer service

Communication

Teamwork

Job description

McGrath Dodge in Cedar Rapids is seeking a customer-focused Service Advisor/Service Writer to join our fast-paced service department. You will be the connection between customers and technicians, helping customers understand service needs and ensuring an exceptional experience from start to finish.

If you have experience as an Automotive Service Advisor, Service Writer, or in a customer-facing sales role, this could be a great next step in your automotive career.