Service Admin Specialist — Fast-Paced Growth

McGrath Family of Dealerships; Iowa; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

PTO Day 1

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Career growth opportunities

Team-oriented culture

Award-winning workplace

Job summary

McGrath Family of Dealerships in Cedar Rapids, IA is seeking a Service Department Administrative Specialist to support repair orders, warranty processes, and daily financial tasks.

You will work closely with service staff, technicians, and leadership to keep service operations running smoothly while maintaining accurate records and delivering exceptional customer service in a fast-paced dealership environment.

Qualifications

• Organized and detail-oriented professional with strong multitasking ability.
• Clear communicator with teammates, customers and partners.
• Able to manage multiple deadlines in a fast-paced environment.
• Independent and self-motivated with reliability.
• Proficient in Microsoft Office and business systems.

Responsibilities

• Coordinate technician labor booking and ensure repair orders are processed accurately and efficiently.
• Support service advisors by working directly with extended warranty providers to obtain approvals and initiate claims.
• Review and close repair orders while ensuring proper coding and billing accuracy.
• Help maximize technician productivity by maintaining accurate labor reporting.
• Process daily deposits and service-related administrative transactions.
• Manage documentation, records, and digital paperwork to maintain organized service operations.
• Assist with warranty administration and claim follow-up.
• Identify opportunities to improve processes and keep work flowing efficiently.
• Support the service management team with administrative and operational projects.

Skills

Organization

Attention to detail

Multitasking

Communication

Self-motivation

Independent work

Microsoft Office proficiency

Tools

Microsoft Office

Job description

McGrath Family of Dealerships in Cedar Rapids, IA is seeking a Service Department Administrative Specialist to support repair orders, warranty processes, and daily financial tasks.

You will work closely with service staff, technicians, and leadership to keep service operations running smoothly while maintaining accurate records and delivering exceptional customer service in a fast-paced dealership environment.