Express Service Advisor: Fast, Customer-First Auto Service

Starling Chevrolet; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunities for career advancement

Health and dental insurance

401(k) retirement plan

Job summary

A trusted automotive dealership in Orlando, FL, is seeking an Express Service Advisor to assist customers with scheduling appointments and provide exceptional service. The ideal candidate will have strong communication skills and detailed-oriented experience in customer service. This full-time role offers competitive compensation and benefits including health insurance and opportunities for advancement.

Qualifications

• Prior experience in customer service or the automotive industry preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented and organized.
• Ability to pass a background check and drug screen.
• Must obtain a Florida driver's license within 30 days of hire.

Responsibilities

• Assist customers in scheduling express service appointments.
• Communicate service recommendations and pricing.
• Provide information regarding service status.
• Handle customer complaints and inquiries.
• Maintain a clean service advisory area.
• Describe work performed and charges billed.
• Encourage repeat and referral business.
• Other duties as assigned.

Skills

Customer service experience

Strong communication skills

Multitasking ability

Detail-oriented

Organizational skills

Job description

A trusted automotive dealership in Orlando, FL, is seeking an Express Service Advisor to assist customers with scheduling appointments and provide exceptional service. The ideal candidate will have strong communication skills and detailed-oriented experience in customer service. This full-time role offers competitive compensation and benefits including health insurance and opportunities for advancement.