Automotive Service Advisor: Fast-Paced, Customer-Centric Role

Victory Automotive Group; Seaside (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Victory Automotive Group is seeking an Automotive Service Advisor in Seaside, California. The role involves serving as the primary point of contact for service and repair matters, requiring strong communication skills and the ability to manage customer expectations effectively.

The ideal candidate should have a high school diploma, some automotive training or experience, and at least one year of dealer-level experience. Opportunities for advancement and competitive pay are offered.

Qualifications

• At least one year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license and clean driving record.
• Ability to read and comprehend instructions.

Responsibilities

• Schedules service for customers to ensure prompt diagnosis.
• Follows up on status of repairs and informs customers appropriately.
• Makes repair recommendations and manages repair delivery.

Skills

Outstanding communication skills

Safety and customer service oriented

Basic computer and internet skills

Professional appearance and work ethic

Education

High school diploma or GED

Post-secondary automotive training or experience

Job description

Victory Automotive Group is seeking an Automotive Service Advisor in Seaside, California. The role involves serving as the primary point of contact for service and repair matters, requiring strong communication skills and the ability to manage customer expectations effectively.

The ideal candidate should have a high school diploma, some automotive training or experience, and at least one year of dealer-level experience. Opportunities for advancement and competitive pay are offered.